Terms and Conditions

Welcome to Jainpack India. These Terms and Conditions state the rules and regulation for the use of Jainpack India’s website and services. By using this website and buying our products, you fully agree to these terms and conditions.

Definitions
“Company”, “We”, “Our”, “Us” refers to JainPack India.
“Customer”, “You”, “Your” refers to the person or entity using our services or purchasing products.
“Products” refers to the packaging materials supplied by JainPack India.

1. General terms and conditions for using the website

“At Jainpack India, we focus on providing tailored packaging solutions designed specifically for businesses, industries, and institutions.” Jainpack India does not deal in pre-packaged goods, our products are not labelled beyond what is displayed on our website. Our packaging is specifically designed for safe transport and handling via courier services and during transit. Please note, our products are for industrial and institutional use, and are not available for resale to retail customers.”

Using Website : Welcome to Jainpack India’s website. By visiting and using our website, you agree to follow these terms and conditions. You may browse our site for information and make legitimate inquiries or purchases. Any unauthorised use, illegal use, distribution or reproduction of the material is strictly prohibited. Do not use this site to send any material, information, data, text, images, files or links. Keep your account and password private. You are accountable for everything that happens using your account or password. You agree to take responsibility for all actions performed using your account or password. We endeavour to provide accurate and up-to-date information, but we do not guarantee its completeness or accuracy. Jainpack India reserves the right to modify or discontinue any aspect of the website without notice. Your use of the website is at your own risk, and you agree to indemnify Jainpack India against any liability arising from your use of the site.

2. Account Responsibilities:

Users must ensure the confidentiality of their account information and password. They agree to notify Jainpack India immediately of any unauthorized use of their account or any other security breach.Users are accountable for all activities conducted under their account, regardless of whether they authorized them or not. Jainpack India cannot be held liable for any loss or damage arising from failure to comply with these responsibilities. Ensuring the security of your account information is essential to protect personal data and prevent unauthorized access.

3. Products and Services

We offer a range of packaging materials, including but not limited to boxes, tapes, bubble wraps, paper wraps, corrugated rolls, carry bags, pouches and food packaging.
All product descriptions and prices may be updated at any time without prior notice.
We strive to ensure the accuracy of product information but do not warrant that product descriptions, images, or other content on our site are accurate, complete, reliable, current, or error-free.

4. Ordering and Payment

– You can place orders through our website or by reaching out to our sales team.
– We accept a variety of payment methods, including credit/debit cards, bank transfers, and digital wallets.
– You agree to provide up-to-date, complete, and accurate purchase and account information for all transactions made at our store.

5. Shipping and Delivery

– We provide shipping to multiple locations across India.
-Orders above Rs. 2000 will be shipped for free. Orders below Rs. 2000 will incur a nominal fee of Rs. 149.
– Delivery times can vary based on your location and are dependent on the carrier’s performance.
– We do not assume responsibility for delays or damages attributable to shipping carriers.

6. Returns and Refunds

JainPack India prioritizes customer satisfaction.
Returns are accepted within 3 days of delivery.
Items must be unused, in their original packaging, and accompanied by the receipt
Contact customer service to initiate a return.
You’ll get your refund within 7 to 10 business days after we receive and check the returned item.
Customers are responsible for shipping costs of returns unless the return is due to a defect or error by JainPack India.
Customized or special-order items are non-returnable and non-refundable.
Refer to our full returns and refunds policy for more information.

7. Changes to Terms and Conditions

Jainpack India reserves the right to modify these Terms and Conditions at any time.
Changes become effective immediately upon being posted on our website
It is the user’s responsibility to review the Terms and Conditions periodically to stay aware of any updates.
Continued use of our services or website after any changes are posted constitutes acceptance of the modified Terms and Conditions.
If you do not agree to the changes, you must stop using our services and website.
For any questions or concerns about these changes, please contact our Customer Service team.

8. Limitation of Liability

– Jainpack India provides the products and services “as is” without any warranty, express or implied, except as specifically stated.
– Jainpack India shall not be liable for any direct, indirect, incidental, consequential or special damages, including but not limited to loss of profits, revenue, data or use, suffered by the user or any third party.
– Our total liability, whether in contract, warranty, tort (including negligence), or otherwise, shall not exceed the amount paid by the user for the product or service upon which the claim arises.
– Jainpack India shall not be liable for any delay or failure in performance due to causes beyond our reasonable control, including, but not limited to, natural disasters, strikes or governmental action.
– Users assume full responsibility for the use of our products and services and agree that their use is at their own risk.
– Jainpack India is not responsible for any content or practices of third-party websites linked to our Site. Users understand that they take responsibility for any risks when they click on those links.
– Any claim or cause of action arising out of or relating to the use of our products or services must be filed within one year after such claim or cause of action arises.
– If any provision of this limitation of liability is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable.
– These Terms are governed by the laws of India, and any disputes will be resolved in the appropriate courts of India.
– By using our products and services, you acknowledge that you have read, understand, and agree to be bound by the terms of these limitations of liability.

Intellectual Property

– Jainpack India retains all right, title and interest in its intellectual property, including trademarks, logos and content contained on the Website.
– Users may use our Content only for personal, non-commercial purposes related to interacting with Jainpack India. You need our written permission for any other use.
– The trademarks, logos and service marks displayed on our Website are registered and unregistered trademarks of Jainpack India. Use without permission is prohibited.
– Users retain ownership of any Content they submit or upload to our Website. By submitting Content, Users grant Jainpack India a perpetual, irrevocable, royalty-free license to use, modify, adapt, publish, translate and distribute such Content.
– All content on our website, including text, graphics, logos, images, audio clips and software, is protected by copyright laws. Unauthorized use may violate copyright, trademark and other laws.
– Jainpack India respects the intellectual property rights of others. Users are encouraged to report any suspected infringement to our designated contact.
– Jainpack India reserves the right to enforce its intellectual property rights to the fullest extent permitted by law, including seeking injunctive relief and damages.
– Jainpack India may modify or remove any content, including user-contributed content, at its discretion to protect its intellectual property rights or comply with legal obligations.
– These Terms relating to intellectual property are governed by the laws of India, and any disputes will be resolved in the appropriate courts of India.

10. Privacy Policy

– Jainpack India respects user privacy and protects personal information.
– We collect and use personal data only for specified purposes, such as processing orders and improving services.
– The information may include name, contact details, and transaction history.
– We do not sell or share personal data with third parties unless necessary for service delivery or legal compliance.
– Users have the option to review, modify, or delete their information by reaching out to us directly.
– We use cookies and similar technologies to improve user experience and track website analytics.
– We have implemented security measures to prevent unauthorized access and protect against data breaches.
– By using our services, users consent to our privacy practices outlined above.

9. Governing Law

– Jainpack India operates under the laws of India, which govern all aspects of our business operations and customer interactions.
– Any legal disputes or claims arising from our services or products are subject to the jurisdiction of the Indian courts.
– These Terms and Conditions are interpreted and enforced in accordance with Indian laws.
– Users agree to resolve any disputes with Jainpack India through mediation or arbitration in accordance with Indian legal practices.
– By using our services, users agree to comply with Indian laws regarding contracts, intellectual property, privacy and consumer rights.
– We comply with all applicable Indian regulations and laws relating to business practices, taxation and transport regulations.

These terms and conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts in Delhi, India.

10. Contact Us

If you have any questions or concerns about these terms and conditions, please contact us at:

Jainpack India
Address: 33, Anguribag, near Red Fort, Chandni Chowk,
Delhi-110006
Phone: +91 9873073678
Email: jainpackindia@gmail.com

Conclusion

Thank you for choosing Jainpack India for your packaging needs. We are committed to providing you with quality products and excellent service. By using our services, you acknowledge and agree to these terms and conditions. We look forward to serving you and meeting your packaging requirements efficiently and effectively.