Shipping Policy

Certainly! Here’s a detailed shipping policy for JainPack India:

1. Introduction

At Jainpack India, we are committed to providing efficient and reliable shipping services to ensure our customers receive their orders on time. This policy outlines the terms and conditions related to shipping, including delivery methods, timelines, charges and other relevant information.

2. Shipping Methods and Carriers

We provide shipping through reputed carriers to ensure safe and timely delivery of your order. Available shipping methods may vary depending on the destination, size, and weight of the package. Currently, we use the services of leading logistics partners such as Delhivery and DTDC, who have a proven track record in the industry..

3. Shipping Zones and Delivery Timelines

We strive to deliver orders within 3 business days from the date of dispatch, depending on destination and logistical feasibility. For custom and printed orders, once we receive your written approval for the artwork, it will take additional 3 to 4 business days for customizing and printing. Occasionally, delivery times may be affected by factors beyond our control, such as unexpected delays from our shipping partners due to weather, political disruptions, festivals or strikes. Jainpack India is not liable for such delays. Once an order has been placed, we regret that we cannot make changes to the delivery address.

4. Shipping Charges

Orders above Rs. 2000 will be shipped for free. Orders below Rs. 2000 will incur a nominal fee of Rs. 149.

5. Order Processing and Dispatch

Once an order is successfully placed, our team immediately begins processing it. Order processing includes verification, packaging, and preparing the shipment for dispatch. Once the order is ready, customers will receive a confirmation email with tracking information, allowing them to monitor the status of their shipment.

6. Tracking Orders

We provide tracking information for all shipments so customers can monitor the progress of their orders until they are delivered. Customers can track their orders through our website or by using the tracking number provided in the shipping confirmation email.

7. Shipping Restrictions

Some products may be subject to specific shipping restrictions due to their nature, size or regulatory requirements. Customers are advised to review product-specific information to understand any shipping limitations that may apply before placing an order.

8. Delivery Issues and Support

While we strive to ensure smooth delivery of all orders, unforeseen circumstances such as natural disasters or logistical challenges may sometimes impact delivery timelines. In such cases, we encourage customers to contact our customer support team for assistance. We are committed to resolving any delivery-related issues promptly and efficiently.

9. Returns and Refunds

Please see our Returns and Refunds Policy for information on the procedure and terms for returning products shipped by Jainpack India.

10. Contact Information

For any questions or concerns about our shipping policy or specific orders, please contact our customer support team at Email id: jainpackindia@gmail.com and Contact number +91 9873073678. Our dedicated team is available to assist you during business hours from 10:00 AM to 6:00 PM and strive to provide satisfactory solutions to all inquiries.

Conclusion

By choosing Jainpack India, customers can expect reliable shipping services tailored to their needs. We are committed to maintaining high standards of service excellence and ensuring that every order is delivered efficiently and safely.
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This Shipping Policy is intended to provide clear guidelines and transparency about our shipping practices at Jainpack India. For the most recent information and updates, please visit our website or contact our Customer Support team.